Site availability (due to storm)
Tuesday, October 30, 2012 at 5:06PM Updated 11/2/12: Thanks to the amazing efforts of the dedicated employees of Squarespace (and others), there has been no downtime for Squarespace-hosted sites. These amazing efforts have included hauling fuel up 17 flights of stairs in the dark to keep the generators going. (You can read the surreal status updates about the unfolding drama here: www.status.squarespace.com.) I've always loved working with Squarespace, and this is just one more reason to adore them. Their customer service is the best I've ever seen, and I felt that way before they started hauling around containers of fuel in a bucket brigade. I'm even more smitten with the company and its people now. Thank you, Squarespace, for being amazing. Keeping my website up probably wouldn't have been at the top of my own priority list had I just experienced a huge natural disaster. The fact that you cared enough about your customers to make it your priority stuns me in the best way. May all your people be safe, warm, and well-cared for during this intense time.
My little corner of the world here in southwestern Pennsylvania escaped the worst of the so-called Frankenstorm with just some wet (and now cold) weather. We never lost power, the big tree in the backyard didn't blow over onto the house, our water supply is fine, and neither the basement nor the garage flooded as I'd feared they might. I'm thankful, but I'm also thinking of all of you who faced the brunt of the storm and are dealing with the devastation.
A technical note: This website is hosted by Squarespace, which has their offices in Manhattan (which is, as you probably know, flooded). They've notified customers that they're going to lose backup power at some point soon, which will mean my site will be offline until they can restore it. If you're reading this in your RSS feed and had hoped to register for Alchemy: The Art & Craft of Writing this week, please email me (jennifer[at]thewordcellar[dot]com) and I can register you manually. I can also send you course info or answer any questions. The course started on Monday, but you can easily join us any time this week. The course website is not hosted on Squarespace, so I don't anticipate any interruptions over there.
But most importantly, may you be safe, comforted, and well, wherever you are.
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